Returns & Exchanges

At Levin Furniture & Mattress, we want you to love your new home furnishings. If you are not completely satisfied with your purchase, our streamlined return and exchange process is designed to help you find the perfect piece for your space.

Return Process

• 1.
  Initiate Your Request

  Contact our Customer Care team within 7 days of delivery or pickup to report any issues or request a return authorization for eligible items.

• 2.
  Inspection and Documentation

  Ensure the furniture is in original, showroom condition; our team will verify the item's state and provide the necessary return documentation and labels.

• 3.
  Schedule Pickup or Drop-off

  Coordinate a convenient time for our delivery team to collect the item from your home, or return smaller accessories directly to any of our showroom locations.

• 4.
  Processing and Refund

  Once the item is received and inspected at our warehouse, we will process your refund or store credit, minus any applicable delivery and restocking fees.